Data Protection

Kirkriya Privacy Policy — Your Data, Our Responsibility

Find out clearly how your personal data is collected, where it is stored, and how securely it is protected.

Last Updated: January 2026 Language: English ~8 min read

Why Your Data Is Safe with Kirkriya

We don't just make promises — we back them up with technology and policy.

SSL Encryption

Every transaction and login is protected by 256-bit SSL encryption. No third party can access your information in any way.

No Data Sales

Kirkriya never sells your personal data to advertisers or third parties. Your information is used solely to provide our services.

Your Control

You have the right to view, correct, or request deletion of your data at any time. Simply contact our support team.

Secure Servers

Your data is stored in internationally recognized data centers with 24/7 security monitoring.

Cookie Transparency

We're transparent about which cookies we use and why. You also have the option to disable non-essential cookies.

Marketing Opt-Out

You can opt out of promotional emails or SMS at any time. This will have no impact on your account.

Last Updated: January 2026

Our Commitment: Kirkriya believes transparency is the best security. This Privacy Policy clearly sets out exactly what we do — and don't do — with your information.

1Introduction & Scope

Kirkriya is an online gaming and Sports Betting platform built for sports enthusiasts in Bangladesh. Our Privacy Policy applies to all users of the kirkriya.com website and its associated mobile applications.

By reading this policy, you will learn:

  • What types of data we collect.
  • How and for what purposes that information is used.
  • How securely your information is stored.
  • Your rights over your personal data.

By using the Kirkriya platform, you confirm that you have read and accepted this Privacy Policy. If you have any concerns, please reach out to our support team.

This policy has been developed in accordance with international data protection standards and is reviewed on a regular basis.

2What Data We Collect

Kirkriya only collects information necessary to provide its services. We have no interest in data we don't need.

2.1 Information Collected at Registration

  • Full name (as per national ID).
  • Mobile number and email address.
  • Date of birth (for age verification).
  • Residential address.
  • Preferred payment method.

2.2 Information Collected During KYC Verification

  • Copy of National ID (NID) or passport.
  • A selfie photo (for identity verification).
  • Proof of address (utility bill or bank statement).

2.3 Automatically Collected Data

The following information is collected automatically while you use the platform:

Data Type Why It Is Collected
IP Address Security Verification & Geo-Restrictions
Device Information Platform Optimization
Browser type and language To improve user experience
Session Data & Login Times Security Monitoring
Gaming & Betting History Responsible Gaming Monitoring
Cookies & Tracking Data Service Improvement & Personalization

3How Your Data Is Used

Kirkriya uses your data only for the specific purposes outlined below. Your consent will always be sought before using it for anything else.

3.1 Primary Use

  • Creating and managing your account.
  • Verifying age and identity.
  • Processing deposits and withdrawals.
  • Providing customer support.
  • Sending transaction confirmation messages.

3.2 For Security & Protection

  • Detecting and preventing fraudulent activity.
  • Anti-Money Laundering (AML) monitoring.
  • Keeping your account secure.
  • Meeting legal obligations.

3.3 For Service Improvement

  • Personalizing your gaming experience.
  • Sending relevant bonuses and offers (with your consent).
  • Resolving technical issues on the platform.
  • Analysis to support the development of new features.

Important: Kirkriya never sells your data to advertisers or third parties. Your information belongs to you.

4Data Sharing Policy

Kirkriya may share your personal data with third parties only in limited circumstances and for specific purposes.

4.1 When Information Is Shared

  • Payment Processor: Necessary information is shared with payment gateways such as Mobile Pay and Nagad to complete transactions.
  • KYC Partner: Data is sent to licensed verification services for identity checks.
  • Game Provider: Limited data is shared solely to operate the games.
  • Legal Authorities: Being required to provide information under a court order or legal investigation.

4.2 When Information Is Not Shared

  • To advertising or marketing companies.
  • Any third party without your consent.
  • Selling data for commercial gain.

All third parties with whom data is shared operate under strict data protection agreements with Kirkriya.

5Cookie Policy

Kirkriya uses cookies and similar technologies to enhance your experience on the website.

5.1 Cookie Types

Cookie Type Purpose Duration
Essential Cookies Login Sessions & Security Deleted at end of session
Functional Cookies Remembering language and preferences 30 days
Analytics Cookies Traffic & Usage Analytics 90 Days
Marketing Cookies Showing relevant offers 60 days (opt-out available)

5.2 Managing Cookies

You can manage cookies through your browser settings. However, disabling essential cookies may cause some features to not work properly.

6Data Retention Periods

Kirkriya does not retain your data longer than necessary. Retention periods vary depending on the type of data.

  • Account Information: For the duration of account activity and 5 years after closure (as required by legal obligations).
  • Transaction records: 7 years (as required by financial regulations).
  • KYC Documents: 5 years after account closure.
  • Gaming History: 3 years.
  • Cookie Data: Automatically deleted when the set retention period expires.
  • Support Conversations: 2 years.

After a set period Data that is no longer needed is securely and permanently deleted or anonymized.

7Your Rights Over Your Data

Kirkriya believes you own your data. That's why we give you the following rights:

Right to Access — You can request to know what personal data we hold about you.

Right to Rectification — You can request corrections to any inaccurate or outdated information.

Right to Erasure — You can request deletion of your data under certain conditions.

Right to restrict processing — you can limit how your data is used in certain circumstances.

Right to Object — You can object to your data being used for marketing purposes.

Data Portability — You may request a copy of your data in a portable format.

To exercise these rights, support@kirkriya.com-. We aim to respond within 30 days.

8Security Measures

Kirkriya has implemented the highest technical and organizational measures to protect your data.

8.1 Technical Safeguards

  • 256-bit SSL/TLS encryption — applied to all data transfers.
  • AES-256 encryption — for sensitive data stored in the database.
  • Two-Factor Authentication (2FA) — For account access.
  • Firewall and intrusion detection systems.
  • Regular security audits and penetration testing.

8.2 Organizational Safeguards

  • Only authorized personnel have access to your data.
  • All staff are trained in data protection.
  • You will be notified within 72 hours in the event of a data breach.

If you believe your account has been compromised, change your password immediately and contact support.

9Third-Party Services

Kirkriya works with a number of trusted third-party service providers that operate as part of our platform. These partners may have their own privacy policies.

  • Payment Gateway: Mobile Pay, Nagad, and approved mobile banking partners.
  • Game Software Providers: Internationally licensed game developers.
  • KYC service providers: For identity verification purposes.
  • Cloud Infrastructure: For secure data storage.

These third parties receive only the data necessary for their specific function and are bound by our data protection agreements.

10Children's Privacy Protection

Kirkriya strictly prohibits registration by anyone under the age of 18. We do not knowingly collect any data from minors.

  • Age verification is carried out at the time of registration.
  • Age is re-verified during the KYC process.
  • If an underage user is identified, their account will be suspended immediately.
  • All submitted information is securely deleted.

If a parent or guardian believes their child is using Kirkriya, please contact support@kirkriya.com immediately.

11Privacy Policy Updates

Kirkriya may update this Privacy Policy from time to time. For any significant changes:

  • A notice will be posted on the website.
  • A notice of the update will be sent to your registered email address.
  • The "Last Updated" date at the top of the page will change.

Continued use of the platform after changes are made will be considered acceptance of the updated policy. If you do not agree with the changes, you may request to close your account.

Tip: Review this page regularly to stay up to date with the latest Privacy Policy.

12Contact & Complaints

Contact us for any privacy-related questions, requests, or complaints. Our dedicated Privacy Team is here for you.

12.1 How to Contact Us

  • Email: support@kirkriya.com
  • Live Chat: Click the chat icon at the bottom-right corner of the website.
  • Response Time: Typically within 24–48 hours.

12.2 Complaints Process

  • All complaints will be acknowledged within 7 business days of receipt.
  • We aim to resolve all issues within 30 days.
  • If a complex matter requires more time, you will be informed accordingly.

Your privacy is our top priority. Don't hesitate to reach out with any concerns — we're always here to help.

Safe & Transparent

Your data is secure — play with complete peace of mind!

Your privacy is fully protected at Kirkriya. We're always ready with transparent policies, secure payments, and a trustworthy gaming experience.

18+ | Play Responsibly | Kirkriya

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